Returns & Exchanges

At Fancii & Co., we want you to love your beauty routine, which is why we offer a 30-day risk-free trial on all our products. If you are not completely satisfied with your purchase, we will happily assist you with a return or exchange to ensure your glow never fades.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.

3

Pack with Care

Securely package your items in their original boxes and attach the prepaid label to the outside of the parcel.

4

Drop Off & Refund

Drop your package at any authorized carrier location; once received and inspected, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing